Returns & Warranty Policy
At QuartzComponents, we stand by the quality of our electronic modules and components with a hassle-free 7-day return policy for defective or incorrect items. Please ensure that all components remain in their original anti-static packaging and show no signs of soldering or physical modification.
Initiate Request
Log in to your account and navigate to the 'Order History' section to submit a return request or contact our technical support team via email.
Technical Verification
Our engineers will briefly review your claim to provide troubleshooting steps or approve the return if the component is found to be defective.
Secure Packaging
Carefully pack the items in their original protective anti-static bags and include the printed Return Merchandise Authorization (RMA) slip inside the box.
Refund Processing
Once our warehouse receives and inspects the hardware, we will process your refund or store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing